Refund policy
No Returns or Refunds at this time please refer to FAQ Page for more information.
Return Address: PO Box #422494 Atlanta Ga, 30342
To be eligible for a return your item must be damaged and in the same condition that you received it, unworn or unused, with tags and in its original packaging. You’ll also will need to email the receipt and photos of proof of your purchase.
To start a return, you can contact us at thesincollection2020@yahoo.com. If your return is accepted we’ll send you further instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at thesincollection2020@yahoo.com.
To be eligible for a return your item must be damaged and in the same condition that you received it, unworn or unused, with tags and in its original packaging. You’ll also will need to email the receipt and photos of proof of your purchase.
To start a return, you can contact us at thesincollection2020@yahoo.com. If your return is accepted we’ll send you further instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at thesincollection2020@yahoo.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like undergarments, bathing suits and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Certain types of items cannot be returned, like undergarments, bathing suits and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the items we've accepted via mail immediately. You will get a confirmation email from us after we've received the item. We will then begin shipping process for your exchanged items.
The fastest way to ensure you get what you want is to return the items we've accepted via mail immediately. You will get a confirmation email from us after we've received the item. We will then begin shipping process for your exchanged items.
Refunds
If approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.